Operation Centers and Situation Rooms are integrated units used for situation assessment and process management at the controlled facility.

For a company that manages complex technological or geographically distributed facilities an Operations Control Center (OCC) is the key tool of the operations department.

Its goals are:

  • monitoring, managing systems and facilities and modeling their future behaviour;
  • remote testing and consulting;
  • decision-making in emergency situations; 
  • conducting negotiations, meetings and conferences with remote participants.


Situation Rooms are primarily employed in the fields with exceptional responsibility and high requirements for the speed of decision-making. Those fields include health and safety, industry, banking, energy, rail, marine and air transportation, telecommunications, politics (election campaigns, referendums, census, etc.)

VoiceLink manages complex projects involving retrofitting premises to be used as Operations Centers and installing communications, voice broadcasting, video display and process control equipment.